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Our company is located in Orange County, California and we do business across North America. Contact us today if you would ...
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HPE 3 Par Storage can be a burden to administrate at times. If you don’t have the commands in a spot where you can easily access them, well, good luck. It can take a while to look up all these bad boys up.
To help our wonderful 3PAR support clients, we have compiled a short list of commonly used show commands for HPE 3PAR systems, which will mostly display detailed information about your system and its status. If there are any ...
Continue Reading →on a Hitachi AMS 2000 or HUS 100 series system is quite simple. These arrays are equipped with an automatic failover and copy back, so it is important to know how many hot spares you have in your array.
If this is a solitary failure in the array, that is a best-case scenario for a failed disk.
Though the major manufacturers (EMC, Hitachi, NetApp, IBM and HPE alike) will say otherwise, rest assured that EOL doesn’t = “dead.” While it can vary from vendor to vendor, EOL is basically the point in the product’s life where the manufacturer has stopped selling it, and moves it to support-only. EOL just means you need to make an adjustment to the way your organization should approach hardware support and maintenance solutions when your renewal comes up.
If your objective is to ...
Continue Reading →Hitachi Vantara (formerly Hitachi Data Systems) has announced that they will be discontinuing all service on their midrange storage line, HUS (Hitachi Unified Storage) effective June 30, 2021.
This announcement includes the following models from the HUS100 family:
Service on the HNAS 3000 and 4000 series Network attached clusters that were sold with ...
Continue Reading →In this article we will take a brief look at what separates the 2 versions of NetApp’s OnTap Operating systems. Let’s start first with the older of the 2, 7 mode:
7-Mode is NetApp’s legacy ONTAP OS. While it is still supported on most filers, it is not supported on newer filers like the 8000 series (or newer) and 2500 series (or newer). 7-mode will eventually be phased out NetApp has stated that the current rev ...
Continue Reading →When working with your support provider to troubleshoot an issue with your Isilon nodes, you may be asked to send your cluster’s log and configuration files. These files will help your support provider determine what is wrong. The file is large, often 1GB+, so it takes a few minutes to prepare it.
You’ll need to run an “ISI Gather” to collect this information. This process creates an archive file that contains all of your cluster’s log and configuration information.
Now updated for 2023!
The End of Service Life (EOSL) date denotes when EMC will discontinue all support of that specific model.
Just because the model is no longer sold by the manufacturer does not make it any less effective or reilable. There are a variety of options for you to extend the life of your equipment, and use that IT budget for things you actually need, not things EMC tells you that you need.
If you are planning on utilizing the machine ...
Continue Reading →As a 3rd party support provider, we get asked this question a lot – “What can Iexpect when my system goes EOL? And how does it differ from EOSL? or EOSL?
These terms are all manufacturer-specifc, meaning what EMC and NetApp call EOL (End-of-life) IBM calls “Withdrawn from marketing”. First, Let’s take a look at what the terms mean, and the difference between them:
EOL – End of Life – In a nutshell, this only means that the manufacturer has discontinued the ...
Continue Reading →Collecting logs from your NetApp CDOT Cluster Array provides a vital look in to the health of your CDOT array.
There are several reasons you may want to pull the logs: To determine what recent events occurred in the array in the event of a system error or failure or maybe your support company requested the logs to troubleshoot a problem, among others.
Here is a quick DIY on pulling the logs from your NetApp CDOT cluster: