When you are working with your support vendor, whether EMC or 3^rd Party EMC support, you may be asked to provide a diagnostic data file from your unit.  With an EMC VNX or Clariion storage system, these are called SPCollect files.

An SPCollect is large compressed file that will contain diagnostic, logs, and properties of the array. If there has been any type of hardware malfunction in the array, data about the failure will be provided in the SPCollect.  An SPCollect ...